We strive to offer our clients the highest possible service. However, if you are unhappy with your service, please let us know within four days of the service. Anything after this will be charged at full price. We do not offer refunds.
The correction policy does not cover change of mind or change of colours. If you have received a full head of colour and you are not as bright as you want to be, please be aware that another appointment will be needed to achieve your goals.